Privacy Policy

Effective Date: June 1, 2024

Welcome to the Privacy Policy of Konwix. (“Konwix,” “we,” “us,” or “our”). Konwix provides a digital platform that helps people to plan trips, log expenses and keep important information at hand during a trip. This Privacy Policy applies to the following services operated by Konwix (collectively, the “Service”):

  • www.konwix.app and other websites owned and/or operated by Konwix that contain a link to this Privacy Policy (collectively, the “Site”);
  • All mobile applications that contain a link to this Privacy Policy (the “Konwix Apps”);
  • All services made available by Konwix through the Site and the Konwix Apps, collectively, the “Service”.

This Privacy Policy explains what Personal Data (defined below) we collect, how we use and share that data, and your choices concerning our data practices.

This Privacy Policy constitutes an integral part of our Terms of Service, accessible at: https://konwix.app/terms.

Please read this Privacy Policy before using our Service or submitting any Personal Data to Konwix and contact us if you have any questions.

Information We Collect

When you contact us or interact with our Service, we collect information that alone or in combination with other information could be used to identify you (“Personal Data”) as follows:

  • Personal Data You Provide to Us: We collect Personal Data when you sign up for our Service through the Site or an Konwix App. The Personal Data collected during these interactions may vary based on what you choose to share with us, but it may include any of the following:
    • Social Media Data: We have pages (“Social Media Pages”) on social media sites like Facebook, Instagram, Pinterest, Twitter, and LinkedIn (each a “Social Media Site”). The platforms that host our Social Media Pages or Social Media Features may provide us with aggregate information and analytics regarding the use of our Social Media Pages and Social Media Features.
    • Additional Information: To help improve your experience we request information, such as gender, profile picture and country of residence
  • Information We Generate From Your Use of Our Service: When you visit, use, interact and register with the Service, we may automatically generate certain information about your visit, use or interactions. For example, we may monitor the number of people that visit our Site or Konwix Apps, peak hours of visits, which page(s) are visited on our Site or Konwix Apps, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access and visit our Site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site- and Konwix App-navigation pattern. In particular, the following information is created and automatically logged in our systems:
    • Log Data: Information that your browser automatically sends whenever you visit the Site or Konwix Apps. Log data includes your IP address (so we understand which country you are connecting from when you visit the Site or Konwix Apps), browser type and settings, the date and time of your request, and how you interacted with the Site or Konwix Apps.
    • Cookies Data: We use cookies and similar technologies to operate and administer our Site and Konwix Apps, make it easier for you to use the Site and Konwix Apps during future visits, and gather usage data on our Site and Konwix Apps. For more information about the technologies used and information collected on our Site and Konwix Apps, please refer to our Cookie Policy, which forms part of this Privacy Policy.
    • Device Data: Includes the model of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings. We may also collect data from your device to estimate a variety of metrics like the time, frequency and duration of, your activities for the purpose of calculating your Usage and Activity Data (described below).
    • Usage and Activity Data: We collect information about how you use our Site and Konwix Apps, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of, your activities.

How We Use Personal Data

We use your Personal Data for a variety of purposes, which are listed in the table below. If we need to use your Personal Data for an unrelated purpose, we will update this Privacy Policy to explain any such new purpose.

In addition, in respect of each of the purposes for which we use your Personal Data, privacy laws in certain jurisdictions require us to ensure that we have a legal basis for that use. Most commonly, we will rely on one of the following legal bases:

  • Where we need to process your Personal Data to deliver our Service to you, or to otherwise perform our contractual obligations to you (“Contractual Necessity”).
  • Where we need to process your Personal Data for our legitimate business interests, and your interests and fundamental rights do not override those interests (“Legitimate Interests”).
  • Where we need to process your Personal Data to comply with a legal or regulatory obligation (“Compliance with Law”).
  • Where we have your specific consent to carry out the processing for the purpose in question (“Consent”).

We have set out below, in a table format, the various purposes and legal bases we rely on in respect of the processing of your Personal Data:

Purpose

Legal Basis

Service delivery - to operate and deliver our Service to you.

Contractual Necessity

Customer support - to deliver customer support to you and respond to your queries.

Contractual Necessity

Service improvement – to analyze how you use our Service and to improve it.

Contractual Necessity

Fraud prevention – to keep our Service and associated systems operational and secure.

Contractual Necessity

Legal compliance – to comply with our legal obligations, for example our accounting and tax reporting obligations.

Compliance with Law

How We Share and Disclose Personal Data

In certain circumstances, we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:

  • Affiliates: Other companies in our corporate group may help us deliver our Service to you.
  • Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with service providers, including hosting, cloud services and other information technology services providers; email communication software providers and email newsletter providers; data base and sales services; customer relationship management, customer engagement, and customer feedback services; payment processors; security services; and analytics services. Pursuant to our instructions, these parties will access, process or store Personal Data in the course of performing their duties to us.
  • Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with legal or regulatory obligations, including to respond to lawful requests from public authorities and to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Site, or the public, or (v) protect against legal liability.

Data Retention

We keep your Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you opt out of receiving these communications and in accordance with our policies.

To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we use your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Update Your Information

If you need to change or correct your Personal Data, please contact us at konwix.app@gmail.com. We will address your request as required by applicable law.

Children's Privacy

Our Service is not directed to children who are under the age of 18. Konwix does not knowingly collect Personal Data from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided Personal Data to Konwix through the Service, please contact usand we will endeavor to delete that information from our databases.

California Privacy Rights Disclosures

Collection, Disclosure, and Use of Personal Data: The categories of Personal Data we have collected in the preceding 12 months are described above in the “Information We Collect” section. In the preceding 12 months, we have disclosed for business purposes each of the categories identified in that section to the categories of third parties identified in the “How We Share and Disclose Personal Data” section. The business and commercial purposes for collecting Personal Data are described in the “How We Use Personal Data” section. We collect Personal Data directly from you and from external accounts you use to log-in to the Service.

Privacy Rights: Where provided for by law and subject to any applicable exceptions, California residents may have the following rights under the California Consumer Privacy Act of 2018 (“CCPA“):

  • To know the categories of Personal Data that Konwix has collected about you, the business purpose for collecting your Personal Data, and the categories of sources from which the Personal Data was collected.
  • To access the specific pieces of Personal Data that Konwix has collected about you.
  • To know whether Konwix has disclosed your Personal Data for business purposes, the categories of Personal Data so disclosed, and the categories of third parties to whom we have disclosed your Personal Data
  • To have Konwix, under certain circumstances, delete your Personal Data; and
  • To be free from discrimination related to the exercise of these CCPA rights.

Konwix does not sell your Personal Data

If you have questions about your rights or our disclosures under the CCPA, or to request access to an alternative format of this notice, you may reach us at konwix.app@gmail.com.

Online Tracking and Do Not Track Signals: We and our third party service providers, including Facebook, may use cookies, pixels, or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site and use that information to send targeted advertisements. Our Site currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do respond to DNT signals in the future, we will describe how we do so in this Privacy Policy.

EEA and UK Users

Scope: This section applies to users located in the European Economic Area (“EEA”) or the United Kingdom (“UK”).

Legal Bases for Processing. This Privacy Policy (the “How We Use Personal Data” section) describes the legal bases we rely on for the processing of your Personal Data. Please contact us  if you have any questions about the specific legal basis we are relying on to process your Personal Data.

Your Rights. Pursuant to applicable privacy laws in the EEA and the UK, you have the following rights in relation to your Personal Data, under certain circumstances:

  • Right of access: If you ask us, we will confirm whether we are processing your Personal Data and, if so, provide you with a copy of that Personal Data along with certain other details.
  • Right to rectification: If your Personal Data is inaccurate or incomplete, you are entitled to ask that we correct or complete it. If we shared your Personal Data with others, we will tell them about the correction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so you can contact them directly.
  • Right to erasure: You may ask us to delete or remove your Personal Data, such as where you withdraw your consent. If we shared your data with others, we will tell them about the erasure where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data with so you can contact them directly.
  • Right to restrict processing: You may ask us to restrict or ‘block’ the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of the data or object to us processing it (please read below for information on your right to object). We will tell you before we lift any restriction on processing. If we shared your Personal Data with others, we will tell them about the restriction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so you can contact them directly.
  • Right to data portability: You have the right to obtain a copy of your Personal Data from us, to the extent that it is processed by automated means. We will give you a copy of your Personal Data in a structured, commonly used and machine-readable format. You may reuse it elsewhere.
  • Right to object: You may ask us at any time to stop processing your Personal Data, and we will do so:
    • If we are relying on a Legitimate Interest to process your Personal Data -- unless we demonstrate compelling legitimate grounds for the processing or we need to process your Personal Data in order to establish, exercise, or defend legal claims.
    • If we are processing your Personal Data for direct marketing -- we may keep minimum information about you in a suppression list in order to ensure your choices are respected in the future and to comply with data protection laws (such processing is necessary for our and your legitimate interest in pursuing the purposes described above).
  • Right to withdraw consent: If we rely on your Consent to process your Personal Data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect any processing of your Personal Data before we received notice that you wished to withdraw consent.
  • Right to lodge a complaint with the data protection authority: If you have a concern about our privacy practices, including the way we handled your Personal Data, you can report it to your local data protection authority.

Typically, you will not have to pay a fee to exercise your rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, or we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data. This is a security measure to ensure that your Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month of receipt. Occasionally, it may take us longer than a month if your request is particularly complex or if you have made a number of requests. In this case, we will notify you and keep you updated.

Please see the “Contact Us” section below for information on how to exercise your rights.

The Site and Konwix Apps may contain advertisements for or links to other websites, products, or services not operated or controlled by Konwix, including Social Media Sites (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.

Cookie Policy

Does Konwix use cookies?

Yes. Konwix uses cookies and other similar technologies to ensure everyone who uses the website has the best possible experience.

A cookie is a small text file that is placed on your hard drive of your computer or mobile device by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our website. You can find out more about each cookie by viewing our current cookie list below.

Web beacons, tags, and scripts may also be used on the website or in emails to help us to deliver cookies, count visits, understand usage and advertising campaign effectiveness, and determine whether an email has been opened and clicked on. We may receive reports based on the use of these technologies by our service/analytics providers on an individual and aggregated basis.

Why does Konwix use cookies?

When you visit our website, we may place a number of cookies on your computer or mobile device. These are first-party cookies, and they allow us to hold session information as you navigate within the site. For example, we use cookies on our website to understand visitor and user preferences, improve their experience, and track and analyze usage, navigational, and other statistical information. You can control the use of cookies at the individual browser level. If you choose not to activate cookies or to later disable them, you can still visit our website, but your ability to use some features may be limited.

We may also use third-party cookies, which are served by our partners or service providers on our website.

How do I disable cookies?

You can generally activate or later deactivate the use of cookies through your web browser settings. Many web browsers are set to accept cookies until you change your settings. Find your browser below to learn more about how to manage your cookie settings.

  • Firefox: Click here to learn more about “Private Browsing” and managing cookie settings.
  • Chrome: Click here to learn more about “Incognito” and managing cookie settings.
  • Safari: Click here to learn more about “Private Browsing” and managing cookie settings.

If you want to learn more about cookies or how to control, disable, or delete them, please visit https://www.aboutcookies.org/ for detailed guidance.

In addition, certain third party advertising networks, including Google, allow users to opt out of or customize preferences associated with your internet browsing. To learn more about this feature from Google, click here.

If you do not accept our cookies, you may experience some inconvenience in your use of our website. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our website.

Cookies Konwix uses

We may use any of the following categories of cookies on our website as detailed below. Each cookie falls within one of these four categories:

Category

Description

Essential Cookies

Essential cookies (first-party cookies) are sometimes called “strictly necessary” as without them we cannot provide many services that you need on the website. For example, essential cookies help remember your preferences as you move around the website and help the content of the pages you request to load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Analytics Cookies

These cookies track information about website visits so we can make improvements and report our performance. For example, we analyze visitor and user behavior to provide more relevant content or suggest certain activities. These cookies collect information about how visitors use the website, which site the user came from, the number of each user’s visits, and how long a user stays on the website. We might also use analytics cookies to test new ads, pages, or features to see how users react to them.The information gathered via these cookies does not ‘directly’ identify any individual visitor, however, it may render such visitors ‘indirectly identifiable’. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access our website. The information collected is aggregated and anonymous.

Functionality or Preference Cookies

During your visit to the website, these cookies are used to remember information you have entered or choices you make such as your username, language, or region. They also store your preferences when personalizing the website to optimize your use of Konwix, for example, your preferred language. These preferences are remembered through the use of the persistent cookies, and the next time you visit the website you won’t have to set them again.

Targeting or Advertising Cookies

These third-party cookies are placed by third-party advertising platforms or networks in order to deliver ads and track ad performance, enabling advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called behavioral, tracking, or targeted advertising) on the website. They may subsequently use information about your visit to show you ads that you may be interested on our website and other websites. For example, these cookies remember which browsers have visited the website.

Social Media Cookies

These cookies are used when you share information using a social media sharing button or ‘like’ button on our website, or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter. The social network will record that you have done this.

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